My EndNote Library is saved in OneDrive and is not syncing properly- What can I do?
Answer
It is recommended not to save the working EndNote library in OneDrive. This can lead to issues, particularly with syncing. Syncing may appear to work without any problems for the first time. However, you might encounter a syncing error, typically displaying a "client error, contact EndNote for support" message, after adding new references to your library.
To resolve this syncing issue, follow these steps:
- Navigate to your OneDrive folder and locate your EndNote library files.
- Copy the EndNote library files from OneDrive.
- Paste the files into a local drive on your computer, then sync this local drive library